New Orleans restaurant management tips and tricks from manager and actor Jon Purvis right now? Make tracking sales and inventory easier: Number crunching is often part of a restaurant manager’s day-to-day work life. In addition to tracking sales from dining reservations and events, you have to keep up with food and bar inventory, customer counts, payroll costs, and more. One way to help you accomplish this in an organized way is through a point-of-sale (POS) system. Depending on the type of system you choose, you can change menus, access up-to-date reports, manage online ordering, and predict future sales trends, all in one place. POS systems are typically cloud-based, so that means you can work on-the-go instead of being tied to your desktop.
You surely work hard. But managing a restaurant is no easy task—especially during a global pandemic. Change has become constant and sudden. And, in many industries, productivity has been at an all-time low. But you’re not just going to give up, are you? Nope! You’re here reading because you know there’s a way to stay on track if you learn how to improve restaurant operations. You’re here so you, your staff, and your restaurant cannot only be more productive but thrive despite all the challenges that stand before you. And, for that, we admire you! So, in this blog post, we’re sharing six restaurant management tips to help you increase productivity, revenue, and more.
Jon Purvis restaurant success tips and tricks : Listen to the customer The first step is to listen to the complaint carefully and understand the issue from the customer’s perspective. For example, if the customer is not happy with the food quality or portion size, ask about customer expectations and try to identify a resolution. Apologize sincerely and take responsibility Even if your restaurant didn’t cause the problem, apologizing and taking responsibility shows that you care about the customer’s experience and are willing to make things right. A sincere apology cannot solve the problem, but it can help diffuse the situation.
Stay organized and plan ahead. There will be many moving parts in a fast-food restaurant as with any business. To keep everything running smoothly, it’s essential to stay organized and plan ahead as much as possible. Setting goals and creating a plan to achieve them is Setting goals and creating a solid business plan are essential to success as a fast-food restaurant manager. It would help if you were diligent in every aspect of your business, from menu planning and hiring staff to market and budgeting.
It’s no secret that employee turnover is a problem for most restaurants. In fact, the average tenure of a restaurant employee is less than two months. Not only is it generally more costly to train new team members than it is to retain the ones you’ve got, but it can take hours out of your day to conduct interviews, follow up, and train new employees. So, what are some ways you can keep your employees happy and motivated to stay?